Key experience: Normal or rip-off?

Good day to the readers, I had to sit down when I had to take note of the following: Some time ago I had ordered a third key without FB – cost point 35,-€, not very cheap but well, I thought, is just more in than at my bike lock. Unfortunately I could not start the car with it – back to – after that the start worked. Today I got an invoice for 43,-€ for “Programming & Software of the ignition key”. How now? E in working key without FB costs 78,-€ (pronounce 150+DM!!) Should this be normal or do I really just have the wrong workshop? grumbling, the manatee