Problem remote control learning auxiliary heating

Hello… I’m new here, I have a GP3… Come from Saxony-Anhalt and I’m 35 years old. Jetz my problem, try desperately to learn my remote controls for the heater. The heater works over immediately start in rns 810. Nothing works… Neither with VCDS nor with ODIS. Have already pulled the fuse 29 and tried again. Again and again comes “learning” with OFF button but nothing.. “not learned” batteries are also new… What can that be? GRUß ALEX