Moin Together, 2 weeks ago bought the thickness with steering wheel heater (have played the sales brochure extra and now read it again). After handover I found that neither the stationary heating goes nor the steering wheel heating. Today it is at VW since this morning. Now I read in the forum that there is thickness, which have the button for LRHzg on the steering wheel, but have nevertheless no Hzg installed. Then the button would be without function. Could be with me like that. Only I did the function Assuming they tell me today, this function does not exist, how can I behave then, because I have paid in principle with it. Improvement financially, subsequent installation of the LRhzg(is that possible at all, wooden steering wheel??). Write your opinion and experience to it. VG Rudi