Volvo C70N suspension too hard

Hello all, my C70, 2.0T, Bj 2001, normal 16 inch suspension, is front hard suspension, although it is always said that the car is so spongy. At least my free Volvo workshop (corner in M?nchen) says after detailed examination that it is the normal serial suspension. Can this be oser something is not right here ? And if this is normal, can the suspension be softer to tune ? The body is powerful in any case. P.S. Am a workshopip in the room Muenchen Not averse