XC60 Navi – No information at Autobahnkreuzen

Hello I drive an XC60 MJ 2017, two months old. The navigation system noticed the following: I drive on the highway and approach a motorway junction. In this case I expect from the Navi a support (text note, track note, sign note) to be able to decide in which direction I have to go. Usually this is a “right or left” decision. Or “left or straight or right”. My Navi usually remains completely silent, not a single hint, nothing, nada. Only very rarely does the expected support actually appear by means of trace or sign information. Solving the solution so far – Map updated (by dealer) – Infotainment system updated (by dealer) – In the menu of the Navis all settings configured appropriately Does anyone have experience with this problem? Thank you very much, Peter