Santa Fe Cm Bj. 2011 all windows go down, but no more up – who knows the solution of the Prob

Hello together. The problem is already described in the headline. My wife drove out of the underground car park today and opened the windows a little bit. Down they went, but don’t go any more. What’s the problem? Even after the car was out of work for several hours and just after testing again, the windows don’t go any more. I ask for help. Thank you in advance.