Turbochargers

Can it be that Ford has a problem with the turbocharger? I know several such cases in the area of Hanover. A transit is therefore not repaired for days. With every standing day the car brings losses. A replacement vehicle is available for free only if you have the defective vehicle brought to the workshop by a tow company. Ford shows itself to be extremely hard-boiled. What else can you do to prevent the failure of the company?