No guarantee for radio damage

Hello guys, I have a VW Up! White Edition year 7/2012 since September 2013. The radio or player has the possibility to play MP3 CD ́s. However, I have the problem that the songs from title 40 always “jump” Have the feeling the further the laser moves outwards the worse it gets to listen to music. According to VW there is no guarantee on it because it is burned MP3 CD ́s. My saying to the VW people: “Show me a store in which I ORIGINALE MP3 CD ́s k of course he couldn’t answer me. Then he came up with the argument that it can be that the player is not mature for the amount of songs, because at that time, when USB sticks came out, most players only recognized MAX. 2GB. Seriously, the car is built in 2012 and meanwhile there are blanks that have 50GB, however, someone already had the problem and can they say that the radio has no guarantee???