Start pre-climatization via app

Hallows together, I think it is well known that you can start the climate with our vehicles by app. In winter with heaters, in summer to air, even with vehicles without heating. Since the app update and the compulsion there to the new design, it no longer works with vehicles without heating. I wrote to Volvo about this, what that should be. I added the answer as a picture. I find it an unding to deactivate a function that you have purchased. I liked to use the last year, when it was warm. Can they simply delete functions without compensation? I think if I want to have this examined or ask if they can easily. Greeting Daniel