Hello, I ask myself if the following thing is normal: Sunday evening the window lifter gives up his spirit with my new V70 (EZ 05/03) and pushes the disc about 10 cm outwards. Fast action can force the disk back into the lead. However, this disk does not hold properly. On Monday my dealer in the Ruhr area repaired the window lifter. It now works perfectly. However, on the way home it turned out that my inner covering was damaged. No one said anything. An immediate mail with photo brought no improvement on Tuesday, a new mail on Wednesday already. There the boss explained to me that the server had failed because of the heat. Can happen, a mistake not to report. An exchange date for mid-September was agreed because the vacation time is at the door. Today he called me, said I should come at 10.00 clock, then they would make the exchange immediately. Wouldn’t it take ten minutes. When I was at 10.00 clock before the arrival, the acceptance master explained that it was breakfast break, I should have only had a coffee. After an hour’s waiting time I had been told to repeat the car ride.