Steering problems?

Hi guys, I picked up my new Mazda 3 BP a few days ago and I already have a few kilometers down. So far I am absolutely satisfied with the car there would not be two small points where I would like to ask if this should be like this: 1) is it normal that the steering wheel heater really heats very briefly? If I get into the car, start the engine and activate the steering wheel heater it will quickly get warm, but it also seems super fast to shut down again I have read that the steering wheel heating is deactivated after 15 minutes (or 30?) but I don’t have much left after a handful of minutes. I have already switched on or off the automatic mode of the air conditioning system to see if this will change something but unfortunately no. 2) it is normal that I take the steering wheel in CTS mode (i.e. when I press the middle of the lower row of buttons on the right side of the steering wheel) almost completely. I usually drive in the normal quarter-before-three position, so both hands have normal on the steering wheel and yet the above message comes very often, except I really push hard. If you have to hold the steering wheel with both hands, you have to hold the steering wheel with your hands.