Hello dear Phaeton community. I too let myself be persuaded to a Phaeton, admittedly not least because of the favorable leasing offer. I have to say that what I have experienced with this car so far is more than foreign to me as an ex and also again future BMW driver. At the Phaeton worlds bumping each other, high tech in the vehicle and unbelievably poor service and customer service on the other side. My personal highlight is the question, which has been lasting for over half a year, whether now partially decommissioning chrome on the trimmings is a culant or not. Dear company VW, that can be your serious…… how expensive is it then so a stupid chrome strip? And no, I have no acidic cleaners and no, for today’s environmental influences I bear as a driver little blame…… therefore the chrome is not even milky, or cloudy, but just not there again. With the exception of the chrome bars at the front… they are abolut o. Na something… But we talk about it, but here is a lot of goodness.