ZV – Unlocking not possible

Hello, With our 6x 1l from 99 spins the ZV. Unlocking is possible, only do not lock. With the switch in the car it works perfectly, so I can exclude the engines. Only with the key from the outside it does not work. No matter whether driver door or passenger door. With the door open light there is also a problem. It works if I unlock but not from when closing the doors. If I lock the inside then it goes after a few seconds but no more at when opening the doors. I am now asked where to start looking. Do you have any idea?