Fraud at the OPEL service or what?

have had my thickness at the 240.ooo customer service at the FOH, with SB for a disk and all kinds of Krimskrams then around 1200,oo EURO pulled off now I think, check if the filter for the climate situation was changed so open the bonnet, fry the rubber and open the flap and I THINK THE BLACK the supposedly replaced pure air filter has cracked off, hangs somewhere in the box, totally astounded and looks like he has 100,000 km on the hump then again looked into the invoice, it says in it, pure air filter changed witnesses for the process, service date was last Wednesday, around 17:30 clock I picked up the car at the FOH what should I do now? ev right on Monday by means of a tangible arugment to ram his skull into the fan then one wonders, what happened with the other allegedly changed parts and has now ruined the car to me?