So far no software updates for the Born

Hello together! A friend has a Cupra Born, which was delivered in January 2022. So far, the car has not received a single software update. We have now asked in the workshop whether there might be a problem and whether they can update the software in the workshop. However, the workshop said that the software is up to date in the car and there would be no updates for the car at the moment. Somehow it is difficult for me to believe that because I am in various forums and The car of my acquaintances has the software status 0796, which, to my knowledge, corresponds to a version 2.x. Therefore my questions: (1) Can it be that vehicles with software status 2.x have still not received an update to 3.x and there are known reasons for this? (2) Can the workshop really not record a new update or have they told nonsense? (3) How do the software levels that are displayed in the vehicle actually hang with the “landwide known” version numbers together? I.e. is there somewhere a kind of mapping like for example 0796 corresponds to version 2.4? (4) What is the current version and which version number should then be displayed in the vehicle?