Super knocking problem must be accepted?

Hello together, my girlfriend recently realized her dream: Mini Cooper S as a presenter with 2000TKm, current model from this year. — After 700km drive, the following problem now arises, which is to be represented under the technical term: Superklopfen. The Mini takes away short gas, or has a drop-off. The vehicle is used to 90% in urban operation. Today we were in the workshop, and according to this superklop clues are available in the fault memory, / recorded. All The service staff explained to me on the basis of an information letter from BMW that this is normal if: – short distances are driven – bad petrol has been fuelled – turbocharger damage etc. is present. Since we do not refuel E10 or use cheap petrol stations, we rule this out. Thus, our problem falls from the point of view: car is moved with too little load / speed and therefore this can occur. d this was also not mentioned during the sale. We would have to accept it. But we don’t want that. What do you think about it? Or has someone already gone the legal way for that? It seems to me that a problem is deliberately kept quiet here.