Hello, last week an elderly lady drove us with her scooter into our Voyager. The reviewer estimated the damage to approx. 4500 euros the current time value (before the accident) to approx. 6000-6800 euros. That was only the reviewer’s date – written report is still outstanding. Now he explained to my husband that if he wanted to have paid the damage, the residual value would be determined and then we would only get the difference between residual value and replacement value. he circumstances – so the evaluator could happen that some dealer would offer 6000 euros and then we would only get a few hundred euros. I already called yesterday the evaluator (was not present at the date) and told him that he should refrain from hiring in a residual value exchange and tell us the residual value that we can achieve here on the regional market. To my knowledge, I am not obliged to have the car set in a residual value exchange, o By the way, the expert said to my husband that it would be better for us if he put the car in the residual value exchange than if the insurance does. Now it is true that we will drive the car in any case until it “falls apart” with 4 children on a large car and a new purchase is not conceivable for us at the moment. We would like to pay off the damage first – but basically we want to repair it later nevertheless If we only get a few peanuts, we can not pay for the repair in the amount of approx. 4500 euros later. Why is it done like this? The damage is calculated in the amount. Please clarify the stupid, please.