Assessments after accident

Hello, I need your help. My wife had an accident with her car. She was not to blame. We bought the car 2 years ago for 14000€ and now he has totally damaged. The expert got the car house where we bought the car. Now we should get 900€. We find that very little, especially when I look at car scout or so I find car with similar mileage and equipment only from 11000€!? What else do we have for possibilities ? 2. Expert ?