Hello, we received last week the diagnosis engine damage for our Megane year 2013, 65,000km. In February of this year we got a new engine control software, because the vehicle went into the emergency run because of a too low outside temperature (about -2 degrees ). Since this update was started, the vehicle jerks clearly noticeable at about 2100 rpm. We have claimed this in our workshop, a strongly lost spark plug on Zyl. 1 was found, This has not been corrected, however, since this is caused by the software, which has been confirmed by a Renaut technician in so far as the specialist workshop. The technician has dismissed our request with a “the customer must live with it” and has completed this…. Since July, we have now had a continuously increasing oil consumption, to the end, about 1 litre to 1000 km, this we have now claimed in the specialist workshop, which in this regard the Com pression of the individual cylinder tested, with the result that on Zyl. 3 the compression is below 6 bar and therefore is not sufficient, moreover the spark plug was completely smeared so that the insulation of the spark plug was no longer detectable —- engine damage…. We received a KV about the replacement of the engine in the amount of 6200 Euro (net), of which we get 50% on bulancy, the customer care takes over 1000 Euro (net) and the car house 500 Euro (net) thus have We have to mention that all the above mentioned problems have been reported except for the oil consumption during the warranty period. (Warranty extension) We are very dissatisfied as with Renault is handled with the customers and are not willing to pay these 1800 euros. We are really dissatisfied with our Megane, as the above mentioned defects were not the only ones, but the other problems have no connection with the engine damage. Now we are really dissatisfied with our Megane, because the above mentioned defects were not the only ones, the other problems have no connection with the engine damage. There are already similar cases with this engine and how has Renault reacted here? Would we be very happy about feedback.