Hello together, need your help because I don’t know what to do. I was driven by someone in the car in the parking lot. It happened so that a big van with trailer stuck on my driver’s door. Damaged is the driver’s door (long deep scratch, with a small dent and quite easily the mirror). Car was locked and I wasn’t at the car. After shopping I saw damage the accident was waiting for me. The accident was caused by the police The insurance company informed my VW dealership. I got an appointment. When I was at VW, I was told that I had a right to an expert and that I should not let it run like sponsored by the insurance company over a cost estimate. As I always get out of it with the impairment. He said the damage would be about 2000€ – 250€ (new door, mirror, painting, working hours) ) So I called with the insurance and said that I will get an expert. The insurance meant that in my case no expert report is needed and that a cost estimate would be sufficient. Because I get a loss of value too. (Calculates out the insurance then). When I insisted that I want an expert, they told me that you will not pay an expert, because I drive the costs up and that it is my obligation the costs as small as possible. uhallten! Added to that was the hint that a scratch and a dent is not enough for an expert that would be a minor damage. I should inform myself on the net. With the hint that I have a damage from 2000€ to 250€, one only repeated the statement …. evaluator is not benefied in my case …. bla bla bla. In fact I searched the net and found an article where a parked Corsa was hit. The woman also brought an expert and has lost in court. Now I don’t know what to do!!! I don’t want to pay the evaluator myself and maybe even my excess from my legal protection insurance. Then surely 800€ would be gone. Can you give me tips on what to do! Or what would you do? Thank you for your help Greeting Surfuser