Servus, today I turn to a legal question also About a month ago I was shot down by a wheel cap in the city, which was lost to a vehicle coming towards me. This wheel cap rolled with full force to my driver’s door and caught me during the ride. The result was that it apparently scratched my driver’s door in the lower area. Thank God one could with the help of the license plate and with the help of the police Lower Austria the ignorance After completing the accident report and the expert’s report, I was offered a replacement of 220€, which was raised to 250€ after an intervention on my part, with reference to the expected painting costs. A further increase is not included in the insurance. During the inspection, the expert looked at the damage and was able to partially polish it. However, the scratches can be seen with exact accuracy. The expert still murmured a little bit of repainting and told me that the insurance would report to me. I do not have an expert report of the insurance because she does not want to hand it over to me. Since the car is a new car, I offered the insurance a replacement of 500€ for me and I would then do without the repainting. However, the insurance does not accept this. I am entitled to e in own report, to determine the level of damage, and from it the possible release? If one were of course evil, one could also have the door completely repainted, which would then cost at least 1000€. It is an i20 GB EZ 08/15 lg fly Edit: The wheel cap rolled with the inside against my door, where this steel ring is incorporated.