I need some help and suggestions. My wife drives a VW-up-built 12/2013 in which the only supplied radio key on the upper flipkey has a material crack (see photo). As a result, the pen holding the key beard has fallen out and thus the key beard no longer holds. Well, I thought and wanted to open the radio key. But how? The battery compartment can be opened easily and now where do I use the artificial key? ffteilen to decompose to replace the folding mechanism? Have I looked at various videos and there it was shown that a small pen (which is visible to the left with keys opened to the left) has to be removed. Now this pen plan is installed in the plastic! Before I go to the friendly one now, I am looking forward to suggestions what can be done. Does anyone have experiences with new cases here? The radio key body is probably also ide ntisch with a Golf VI. If you have good experiences with a new case, then which one? Looking forward to hearing from the community how to get the pen out or other suggestions?