Sorento can’t stand by heating

Hello, yesterday I got my Sorento.He is from 2004,a German modelo.The heater is upgraded to a heater.Now I studied the operating instructions and now tried the heater.Not possible. Had previously set Temp. to 30 degrees (at the air conditioning system), air to the windshield and blower on one.When I press the button with the flame at the timer then the control unit of the air conditioner lights up and I hear the blower running.Otherwise I got my Sorento. Nothing.Even after 20 minutes no change.Almost pretty angry because I picked up the car yesterday and had an inspection before and a transfer check… Isn’t this being checked? Or did I do something wrong? Or is the heater not running at the current outside temperatures? (have 25 degrees at the moment) What should I do? Bye, Bolle