What I have experienced with my Cooper D at the BMW / Mini branch in Stuttgart Vaihingen within one year ridicules every description. Therefore, after very good experience with BMW / Mini in Schramberg, I bought my works there too. Only three examples of many, but why it is strongly advised from the Mini / BMW branch in Stuttgart : – When now at a dealer nearby (the ADAC was not ready to cover a larger distance ) a damaged Front window should be washed was found, that the aperture on the left A column was damaged by Mini Stuttgart a few months ago (stone blow ) so that the screws no longer hold. The guys in Stuttgart were so clever or diletant that they simply glued the aperture on with hot glue instead of ordering and mounting a new part. Cheerfulness. – A few weeks ago the brake pads were replaced at the back, Since they were worn out. After I drove several thousand kilometers with it, I found that the kilometers until the next inspection in the display always remain constant and no less. It was then determined that the sensor was not installed properly and therefore the function was not in order. The replacement then worked but unfortunately the function could not be reset at the 2nd appointment and a 3rd appointment had to be arranged ( 1 whole Day ) to play a completely new software. The cheekyness was now that I also got an invoice for the wrong built-in feeler. – At the end of last year I had noticed a poltern on the rear axle and therefore spent the car for a day in the workshop. At noon I got a call that the vehicle was ready and I could pick it up in the evening. For the day I had a spare mini from the car dealership. So the 150 kilometers to go there Unfortunately, the workshop manager had to tell me that he had just done a test drive with my Cooper D and that the mistake still occurs. In order to speed up the whole thing, I took another hour to get to the bottom of the noise (was an ex factory part on the rear axle of some driving trains incorrectly installed). However, because the replacement vehicle was needed, I got over the car vermi located in the branch office. The 300 kilometres had been almost for nothing. However, the impudence was that I had received a juicy invoice for the rental vehicle including petrol costs and it came to the notice. Only after a conversation with the chief stage was the whole thing stopped. Markus