Hello, my V50 has to go back to the workshop for a longer time. In short, according to VCG’s official statement, there is no free replacement car, although it is a warranty repair that takes at least one day. Reason: It is an EU import vehicle. I could not tell if Volvo Netherlands would pay the car, nor if there is a general regulation. VCG pushes the thing to the friendly ones. It is up to him to provide me with a car in a friendly way. Of course, he refuses. That’s what I call absolute customer displeasure. Let all inspections in Germany do, nevertheless nobody feels responsible. I don’t even want to think about what happens when you have to use the “mobility guarantee”. “Our goal is to be the number one worldwide in terms of customer satisfaction.” After all, you have to spare this embarrassment on the Dutch side Volvo for life – I laugh at it!