Experience with Volvo Assistance

Hello, unfortunately, yesterday evening on the highway with the messages “Motorpower limited” and a little later “Particle filters clogged up”. The thickness ran up to 120 km/h and I had still 50 km to home. I drove on and 15 minutes before arrival at home I called Volvo Assistant. ……and I was absolutely positively surprised! Until arrival at home all the data were recorded with the promise that you would take care of the tow truck and a replacement car. However, you have to know that there was already 21 o’clock in the evening. Not 10 minutes later the tow truck, which announced that it was about 20 min…. Not 5 minutes later Sixt reported that they had no SUV but whether an Audi A 8 would be ok too??. However, they could no longer make the car I had to pick it up until 22 o’clock. Tow truck arrived on time and even had to pass by Sixt. Replacement car accepted to the Volvo dealer, where the tow truck had already been unloaded…. and finished. From the 1st service car I had to be able to get rid of a good work day. This had to start.