Navigation Update Jazz 2020 Problem

Hello, I did a map update with Garminexpress at the beginning of May. Has everything worked smoothly. Now the following problem: If you enter the first letters of the street name you are looking for, the navigation hangs up and nothing goes more. I turned to Garmin. First came an e-mail, I should contact Honda because they had nothing to do with the system. Honda dealer says: turn to Garmin…. After another request at Garminsupport it was called now that the problem was already known (!) and they wanted to connect me to the already existing error ticket. I shot a small video of the problem at Garmin’s request and transmitted further data. For two weeks now nothing was heard…. So first be careful when updating to the 2021 maps.