“You can help us to improve the quality of our new vehicles!” is the headline of the x-th questionnaire from Volvo Car Germany GmbH. Who is also experiencing this? “How are you satisfied with the dealer?”, “How funts your workshop?”, “Has your dog grown out?”, etc. etc. etc. . Meanwhile annoyed, I called the underwriter today – it was clear that there was only a call center-tuse running. “Yes, that goes to England – and they have sooooooo much to do – that you have to understand” the battle-proven lady at the other end. No, I don’t understand it anymore, what do they do with the whole stuff ? A new data grave ? Should they just let this be and make our elk better – or cheaper – . How do you see this ? Have you had comparable experiences ? saluti elkman now again with normal blood pressure ?