Hello, unfortunately I had at the end of January a traffic accident with my at the time 8 month old VW Touran. Result: Total damage (was confirmed by the expert of the insurance) because the car was still “new” we get the new price refund from the insurance, that means we get a completely new car which has to be built but first… In order to save time the new car was ordered already at the beginning of February, so that it is quickly there. Since I am dependent on a car, I have an Era Now the car dealership told me today that the insurance will only cover the costs of this car for 14 days. Is that true? Because in my insurance documents it says: “If your vehicle suffers a total damage and instead you get a replacement car, we will cover the costs of the car hire for the period during which you will receive your vehicle due to the damage event and the compensation, as far as these costs are concerned. I am happy to receive your help and answers Dear Greetings Ramona