Hello dear Phaeton friends, as long as I am reading and especially writing along, I notice an ever-increasing distress of the long-time Phaeton drivers. Apparently VW prefers to see his classy top-class car in its own fleet or to the far east in the large empire in the traffic jam. From customer loyalty here in Germany, my impression is that WOB doesn’t hold much. On the time journey through history, I came across a good old measure of customer loyalty on the VW website, which I don’t want to withhold from you. (see pictures in the appendix)http://data.motor-talk.de/…/plakte-1-4421468022356218502.JPGhttp://data.motor-talk.de/…/plakte2-47078135281837940.JPG At that time there was the badge of honor for 100,000 km. My suggestion for today: Every driver receives this badge again for KM performance. In addition, long-term customers also receive a badge from Neuwagenauslieferung, lovingly designed by the bina with the better number of your individual GmbH.