Author: 00c12f

You can read a lot about the business practices of a certain Thomas Overbeck from Bremen in Internetforen, if you know the name and this person. I had been looking for a company in November 2015 that can repair a steering control unit of a VW Touran of the 1st generation, because at VW the control unit cannot be changed, but the entire steering gear including the control unit is replaced (control units of the 1st generation are no longer manufactured). Since the Internet presence (http://www.vilektra.de/) made a serious impression, I had (unfortunately) decided for this company without further research. So I printed out the application form for the repair order and sent the control unit with the completed order to Vilektra. About 1 week later on 18.11.15 I received an invoice by e-mail for a good 150 € and an offer for an additional 487,90 €. At the Rechnun g was the remark: “Control unit was already opened to the customer. In this case, unfortunately, we can not offer any repair. “In the offer was an AT control unit from a Ford Transit year 1999. Since the AT device from an old Ford Transit seemed a bit suspicious to me and I knew that our control unit was not opened before, I called for clarification at Vilektra. The ladies at the other end assured me: “The technician” calls back. On 20.11.15 then came to me He Rr Overbeck telephoned and said he was the managing director. I told him personally that the control unit had not been opened before and asked for an explanation. Mr. O. then said that he would try to reach the “technician” via his mobile phone. During our phone call Mr. O. then made the other phone call, whereby I can’t tell if he was actually on the phone with another person. Then Mr. O. informed me that the control unit The reference text in the invoice was a mistake due to the fact that his Polish technician could not express himself so well in writing. I thanked for the call and asked me to think about the AT-device. Even the fact that Mr Overbeck presented himself as managing director aroused even more suspicion with me, since on the invoice another person stated as managing director was not responsible. ar (Thomas Karl Kisil). On a later phone call Mr. O. then stated that he was the shareholder of Vilektra and the managing director was his employee. But now I started to research with the name of Mr. O. on the Internet and to my horror I found many negative contributions. For me it was now clear that I will not accept the dubious offer with an ECU from an old Ford Transit especially since the offer was provided with the following hints: “The coding m 1 year warranty on the AT-device (except for damage caused by: … improper installation, fault on the vehicle, foreign influence e.g. coding, opening of the device etc.) After my control unit was finally sent back (from Düren), I immediately sent it to Glaubitz. The nice thing about the Glaubitz company is also that you get an acknowledgement of receipt, which was not the case with Vilektra. And the technician of the Glaubitz company also contacted me to tell me that there is a certain risk, since you don’t know what might be harmful due to the previous opening at “Vilektra” But we were lucky again and the Fa. Glaubitz was able to repair the control unit. I had it installed again and since then the steering system has functioned perfectly again. By the way, the control unit and the engine on it were also completely cleaned at the Fa. Glaubitz and then looked like new again. Then I started to go to Mr. O.’s mind, because I didn’t see what performance I paid for at Vilektra. It was then a phone call. Calling and it passed week after week, because Mr. O. understands very well in the content tactic. He O. justified himself at first again with the assertion that it was proved that the control unit was opened before and therefore not repaired. One would finally photograph every device at the entrance from all sides. On my objection that he told me before a different story (that of his Poland, which can not so well German, therefore error on the bill), he gave there n n n that I can’t prove that and it would only count what is available in black and white – a great businessman, right? Another time he made another remark: He would notice that these complaints always come from certain postcode regions. Then he wanted to have the repair invoice from Glaubitz, in order to check whether actually this ECU was repaired there. On my objection, he could not do anything with it, since on the invoice auc h is only that a control unit has been repaired, he stated that he only needs to call Glaubitz and get more data than on the bill, namely the serial number of the device. With the managing director of Glaubitz “breakfast” he. Well, one knows nothing of a joint breakfast at the Fa. Glaubitz. But Mr. O. is also known there – and probably not in such a good memory – who is surprised. By the way, I have made the invoice of Glaubitz available to him, There he did not call. One thing I have to keep Mr. O. but then still good. After a long, long time back and forth he had then agreed to refund 60 €, which he did also (after I had threatened with complaint). It was so better for me to go for 150 € a long-lasting lawsuit. That most of the people with such a relatively small amount shy away from it, probably also Mr. O. It was precisely for this reason that it was important to me that others my experiences with the Fa. Vi Lektra UG.